FAQ

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Yes. We are committed to ethical sourcing and work exclusively with trusted suppliers who adhere to conflict-free and responsible mining practices.

Yes, we specialize in creating one-of-a-kind pieces tailored to your vision. Our expert designers will work with you through every step of the process, from initial sketches to the final masterpiece.

We offer a 30-day return and exchange policy for all unworn items in their original packaging. Please note that custom-made pieces are final sale unless there is a manufacturing defect.

Every Kich purchase includes a complimentary cleaning kit and a lifetime warranty for minor repairs and professional polishing services at any of our authorized boutiques.

We recommend storing your pieces in a soft-lined jewelry box, avoiding contact with harsh chemicals, and bringing them in for an annual professional inspection.

Yes, we ship our collections worldwide. Shipping times and costs vary by location, and all international orders are fully insured for your peace of mind.